Home from Hospital

Healthwatch Dorset wants to know what it’s like for local people when they leave hospital.

Did your discharge from hospital go smoothly?

Was there a wait?

Did you have all the information you needed?

And after you’d got home, did you get the help you needed there?

Healthwatch staff and volunteers will be inviting inpatients at Royal Bournemouth Hospital to take part in their new project this week. Everyone who takes part in a short phone or face to face interview 2-3 weeks after they leave hospital will be entered into a prize draw and could win a £50 shopping voucher.

Joyce Guest, Chair of Healthwatch Dorset, explains: “Our project is about gathering real people’s stories. We want to know what works well and what doesn’t when you leave hospital. Are people getting the information and help they need at home to recuperate and if not, what needs to change?”

“We’re also keen to hear from family, friends and hospital staff too – if you have a story to share about leaving Bournemouth Hospital within the last 6 months, please get in touch with us.”

Healthwatch Dorset are working with Laura Northeast, Head of Patient Experience, Public Engagement and Volunteer Service at Bournemouth Hospital, on this project. Laura told us:

“It’s great to work with Healthwatch Dorset on this Home from Hospital project. Our hospital volunteers are working alongside Healthwatch Dorset volunteers this week to speak to people and their families on our inpatient wards. By learning

more about what works and what doesn’t for our patients we’ll be able to make our services even better.”

Healthwatch Dorset is your champion, working with local people to discover what’s really going on in health and care services across the county. They offer free independent information to help you find your way through the system and use your feedback to influence the way local services are provided.

To find out more please go to www.healthwatchdorset.co.uk or call 0300 111 0102 (local rate number).