Replacement of the machines is expected to complete by mid-July, with the new machines offering improved reliability and a consistent user experience.
The machines will provide customers with a range of payment options, including cash, card, Apple Pay, Google Pay, and an online app. Wi-Fi will also be improved in car parks with weak phone signals, ensuring smoother transactions. The payment facilities and display screens will at a height suitable for wheelchair users.
Cllr Ray Bryan, Portfolio Holder for Highways, Travel and Environment, Dorset Council, said: “Our new machines will address the reliability issues that have frustrated us and our customers. They’ll also bring a standard across the area, something we’ve been keen to address since we became one council.
“I am pleased we will continue to accept cash, as I appreciate how irritating it is for people in other areas where this is no longer an option.”
Cllr Bryan continued: “We thank our customers for their co-operation during this process as we strive to make parking process easier for all.”
Updated communications technology will enable the council to be automatically informed if the machines experience a fault, with the required fix happening quickly and remotely whenever possible.
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