Thanks to Emma Pharoah.
I travelled from up north for my uncle’s funeral, looking forward to paying my respects and supporting my family. The wake was to be held in Poundbury, a place I’ve always loved visiting. Friendly locals, charming streets, and a generally warm atmosphere have made it a favourite spot of mine for years. I never expected anything but a peaceful, respectful occasion.
Imagine my shock and disgust when my little cousin received the receipt from the venue manager and on it was an insult so vile it left us reeling. We had been referred to as “depressed f***s.” Yes, in a place that was supposed to be offering comfort and solace, we were mocked and demeaned. Beyond anger, the feeling was one of profound betrayal. Respect and decency should be the minimum at a wake, yet here we were, treated with contempt by the very people entrusted with hosting a sensitive family gathering.
This is not just a story about poor service. It’s a stark reminder that even in towns with a reputation for charm and friendliness, appearances can be deceiving. A venue may look appealing, and it may boast of attentive service, but behind the polished exterior can lie a shocking lack of empathy and basic human decency. Families attend wakes to grieve, remember, and celebrate lives—not to be ridiculed for showing emotion or carrying sorrow in their hearts.
For anyone planning events, be careful where you spend your hard-earned money. A venue’s reputation matters far more than glossy marketing or Instagram-perfect interiors. Ask questions, read reviews, and trust your instincts. Too often, venues catering to upscale or trendy clients, with yuppie-style management who prioritise style over substance, forget the most important ingredient in their business: respect for the people they serve.
No family should leave a wake or memorial feeling insulted or demeaned. And no manager should think it’s acceptable to sneer at grieving people in the guise of professionalism. In Poundbury, a town I once admired, we were reminded that even the most charming places can hide shocking arrogance.
Be selective. Be cautious. And above all, don’t line the pockets of those who have no respect for what truly matters: family, grief, and human decency.
