The Metropolitan Police has taken the initiative to refer itself to the police watchdog following an incident in which a mother was restrained and handcuffed by officers on suspicion of fare evasion. The incident, captured on video and widely circulated on Twitter, occurred on a bus in Croydon, south London. During the ordeal, the woman’s child can be heard crying in the background while a female officer tries to console him.
The video shows the woman being held by two officers as she protests, shouting, “what the hell, what are you doing, what the f*** is going on,” while bystanders also demand explanations from the officers at the scene. In response to the public outcry, Assistant Commissioner Matt Twist issued a statement on Twitter, acknowledging that the woman did have a valid ticket and expressing regret for the distress caused to her and her child.
WTF so this is how we do it @metpoliceuk over a bus fare …. In front of her child …. And you wonder why people are scared and hate the police ….. are you having a laugh – was sent this video this morning. #nojusticenopeace when we getting systemic change?!? pic.twitter.com/7fnt2SYI2h
— Saskia (@Saskia_Cole) July 22, 2023
While an initial review of the officers’ actions found no misconduct, the Metropolitan Police has decided to reflect on the incident and engage in discussions with the local community to explore alternative approaches for the future. Recognising the community’s concerns, they have voluntarily referred the matter to the Independent Office for Police Conduct for a thorough review.
According to Mr. Twist, the police were present to support Transport for London (TfL) ticket inspectors as part of a pre-planned operation. The woman allegedly did not provide her ticket when asked by a TfL inspector, a police community support officer (PCSO), and a police officer. As a result, the situation escalated, leading to her temporary arrest and handcuffing. However, after confirming the validity of her ticket, she was immediately released, and the handcuffs were removed.
The statement emphasises that the use of handcuffs can be concerning, especially in a situation like this, but it is an option officers can consider when someone is attempting to physically leave an incident. All uses of force are expected to be proportionate and necessary given the circumstances.
It is clarified that individuals without a valid ticket should provide their details to a TfL inspector to issue a penalty fare. The police only become involved when such cooperation is not provided, or when individuals attempt to leave the scene after being challenged by inspectors.
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