Bayside Festival: Advice from Trading Standards

Trading Standards advice . . .

TRADING Standards have given advice to customers who paid money to Bayside Festival and Mainsail.

Dorset Trading Standards manager Ivan Hancock said once a limited company has ceased trading and has gone into liquidation, it was ‘always unlikely that customers would be successful in getting money back.’ He said there were ‘other options that customers can consider.’ He said: “If they have paid on a debit card they can contact their card provider to see if they are entitled to a refund under their banking rules.

“In the event that someone has spent more than £100 on a credit card they are likely to be entitled to a refund under the Consumer Trading Act.”

People can get advice from the Citizens Advice consumer service on 0845 4040 506.